Cancellation Form

Last updated: 1 September 2026

If you are a consumer in the UK or EU, you may cancel your Dr.Primal order within 14 days of receiving it without giving a reason. You can do that using the model cancellation form below, by any other clear statement that you have decided to cancel, or simply by emailing us at help@drprimal.com. Using this form is optional. We will acknowledge receipt of your cancellation without delay.

Please read our Refund Policy before cancelling — it explains return shipping, opened bottles, refund timing and our 90-day money-back guarantee.

Model cancellation form

Complete and return this form only if you wish to cancel the contract.

To SIA "VACANT", Matīsa iela 58A - 11, Rīga, LV-1009, Latvia — help@drprimal.com:

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]:

• Ordered on [*] / received on [*]:
• Order number:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

[*] Delete as appropriate.

You can copy this form into an email to help@drprimal.com, or print it and post it to the address above.

Nothing on this page affects your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) or the Consumer Rights Directive and applicable national law (EU).